Technical Support for Cloud Services
Help with questions and problems concerning your cloud environment
What we do for you
Cloud Helpdesk
Point of contact for all technical questions concerning your cloud services — from login problems and performance questions through to permission requests. Reachable on working days by telephone and email.
Troubleshooting
Analysis and resolution of disruptions in your cloud environment. Whether connection problems, slow applications or faulty configurations — we find the cause and fix it.
User Management
Creation, modification and deactivation of user accounts in your cloud environment. Permission assignments and group allocations are implemented promptly.
Introductory Sessions
Support for your employees in getting started with new cloud services. Short introductory sessions via remote maintenance or on site help to avoid typical operating errors from the outset.
Knowledge Base
Maintenance of a collection of frequently asked questions and guides so that your team can handle simple tasks themselves — e.g. changing a password, setting up a printer or sharing files.
// Let's connect
Get in touch for a no-obligation consultation. IT service, cloud solutions and web design in Berlin — all from a single source.
Get in touchMon – Fri: 09:00 – 18:00